Career

CURRENT OPPORTUNITIES

Job Description:

Location: North-Delhi, India
Experience: 3–5 years
Employment Type: Full-time
Responsibilities:
- Lead and mentor a team of customer support executives.
- Monitor team performance and provide constructive feedback.
- Develop and implement training programs for new hires.
- Handle escalated customer issues and ensure timely resolution.
- Analyze customer service metrics and prepare reports for management.
Requirements:
- Proven experience in a supervisory role within a customer support environment.
- Strong leadership and decision-making skills.
- Excellent problem-solving abilities.
- Familiarity with CRM systems and support tools.
- Bachelor’s degree in Business Administration or a related field.
Why Join Udhary.com?
- Competitive salary packages.
- Opportunities for professional growth and development.
- Collaborative and inclusive work culture.
- State-of-the-art office facilities in the heart of Delhi.

Job Description:

Location: North-Delhi, India
Experience: 1–3 years
Employment Type: Full-time
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat.
- Resolve customer complaints and ensure a high level of customer satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with internal teams to address customer needs.
- Provide feedback on the efficiency of the customer service process.
Requirements:
- Strong communication and interpersonal skills.
- Proficiency in using customer support software and tools.
- Ability to multitask and manage time effectively.
- Patience and empathy when dealing with customers.
- Bachelor’s degree preferred.

Eligibility Criteria:
- 12th/ Graduation – Eligible
- Good Communication skills
- computer knowledge

Job Description:

Location: North-Delhi, India
Experience: 0–2 years
Employment Type: Full-time
Responsibilities:
- Initiate outbound calls to potential customers to introduce Udhary.com’s services.
- Understand customer needs and provide relevant information.
- Maintain a database of customer information and interactions.
- Achieve daily and monthly call targets.
- Gather feedback and relay insights to the marketing and product teams.
Requirements:
- Excellent verbal communication skills in Hindi and English.
- Ability to handle rejection and remain motivated.
- Basic computer proficiency.
- Prior experience in telesales or customer service is a plus.

Ready to make a difference? Send your updated resume to Info@udhary.com with the subject line: “Application for [Position Name] – North-Delhi”. Please specify the position you’re applying for in the subject line.